Program Coordinator

Program Coordinator

Status:
Part‑Time, Non‑Exempt.

Location:

Mount Berry Mall, 2770 Martha Berry Hwy NE., Rome, GA 30165.

Hours:

20-25 hours per week.

Reports to:

Board President.

The Program Coordinator plays a key role in creating a safe place for children and families to learn, play, and explore our community. This position supports daily operations by implementing curriculum, coordinating field trips, birthday parties, and special events. The ideal candidate is organized, detail‑oriented, creative, and has excellent communication and administration skills.

• High school diploma or GED required
• Must be at least 18 years of age
• Minimum of two years of working with children/youth
• Availability to work weekends, evenings, and special events
• Comfortable working with children, families, school groups, and the general public
• Must be able to pass criminal background check

• 2+ years of event planning experience
• Experience with cash handling, credit card processing, and basic point‑of‑sale or online payment systems
• Basic computer skills, including email, scheduling tools, online platforms, spreadsheets, and digital record‑keeping
• Familiarity with safety procedures, incident reporting, emergency response, or facility operations

• Coordinate with schools to plan and schedule field trips
• Coordinate with parents and guardians to schedule birthday parties
• Coordinate with other organizations and volunteers to provide activities, workshops, and other special events
• Support in training of floor staff
• Interact with parents, volunteers, and community members interested in the mission of CMOR
• Implement curriculum and interactive activities for use during regular museum hours, field trips, birthday parties, and special events
• Collect, organize, and report CMOR performance metrics for group sales and attendance
• Support leadership in the management of risk, security, and compliance with CMOR policies and procedures
• Respond appropriately to accidents, incidents, emergencies, and unsafe conditions in accordance with CMOR policy and procedures
• Perform front‑desk duties, greet visitors and members, provide introductions, and check in guests via the online platform
• Process admissions, collect payments, and maintain accurate records
• Monitor and enhance the guest experience for all visitors, including members and groups
• Engage visitors with exhibits and interactive experiences
• Uphold CMOR values in all interactions with staff, volunteers, and guests
• Perform other duties as assigned

• Ability to stand, walk, bend, reach, and move throughout the CMOR for extended periods during scheduled shifts
• Ability to occasionally lift, carry, push, or pull up to 30 pounds
• Ability to perform repetitive tasks such as cleaning, resetting exhibits, and stocking materials
• Ability to supervise effectively in a high‑traffic, interactive environment with children, families, school groups, and the general public
• Ability to remain alert to guest safety, identify potential hazards, and respond appropriately to incidents, emergencies, or unsafe conditions

• Positive attitude with a willingness to go above and beyond for all guests
• Enjoys engaging with children and families
• Ability to interact with a variety of people, demonstrating strong interpersonal and communication skills
• Commitment to punctuality, reliability, and accountability to the team
• Ability to remain calm and composed during emergencies or high‑traffic periods
• Ability to perform repetitive tasks without distraction
• Passion for the Museum’s mission and play‑based learning
• Openness to feedback and a commitment to continuous learning and growth
• Energetic, friendly, and approachable demeanor
• Demonstrated professionalism and a strong sense of responsibility

Pay range: $16‑20 per hour.
Opportunities for paid training and development.

The Children’s Museum of Rome is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

This position requires working in an environment with children and families. Therefore, employment is contingent upon the successful completion of an ongoing background check, drug screening and may be subject to fingerprint‑based screening.