Automotive Customer Advisor - Internship

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry, operating in more than 80 countries.

Job Description
As part of our team, you will manage customer inquiries and communicate with customers using different platforms. Your key tasks include:

Answering customer inquiries
Ensuring customer satisfaction and managing follow‑ups
Optimizing follow‑up processes to improve customer satisfaction
Defining and implementing targeted sales strategies for individual dealers

Qualifications
We are looking for a passionate, team‑oriented colleague who brings initiative and results. The ideal Candidate has a Bachelor’s degree in Economics, Communication or a related field, and:

Computer literacy, especially MS Office
Fluent level of English
Previous experience in customer contact considered a huge plus
Great problem‑solving and communication skills
Experience in planning complex schedules of activities

Equal Opportunity Statement
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
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