Transaction Processing Officer - based in Luxembourg
Job Description & How to Apply Below
This is a full-time position at grade 5 for which the EIB offers a permanent contract.
Internal benchmark Officer Transactions Processing & Management
Panel interviews are anticipated for October/November.
Purpose
You will contribute to the timely and accurate processing of financial transactions, ensuring the Bank meets its commitments while effectively managing operational and settlement risks in a high-volume, high-criticality environment. In parallel, you will support the transformation of the back office by leveraging data, automation, AI and emerging technologies such as Distributed Ledger Technology (DLT), contributing to more efficient, resilient and future-proof financial operations processes.
In doing so, you will bring a data-driven and technology-oriented perspective to traditional operational activities. The role combines solid financial markets transactional expertise with a growing focus on data analysis, innovation and technology adoption. It is designed as a profile combining financial operations with data and analytical capabilities, contributing to the evolution of the back office towards a more automated, intelligent and scalable operating model.
Operating Network
The Division is composed of two teams (Standard and Special lending operations Units). This position is part of the Special Lending operations team, operating as a pool of competencies combining operational expertise with emerging data and technology capabilities. You will report to the Head of Unit. As such, you will autonomously execute key processes of various complexities, ensuring the overall quality of the unit’s output and compliance with the Bank’s policies and processes.
This involves high volumes, tight deadlines and significant operational risk exposure in a financial operations processing environment. The current context involves an accelerating transformation of back-office activities through the adoption of automation, AI/ML, RPA and DLT-based settlement models, requiring closer integration between operations, data and technology. There is also an increasing focus on data quality, process standardisation and straight-through processing to enhance efficiency and resilience.
This role involves close interaction with Front Office, Risk, Legal, IT and Data functions, as well as involvement in cross-functional innovation and transformation initiatives.
Accountabilities
Transaction Processing & Controls (Core Back Office)
Execute end-to-end processing of lending portfolio transactions.
Ensure timely confirmations, settlements and lifecycle event management.
Perform controls to reduce operational, financial and reputational risk.
Contribute to the continuous improvement of control frameworks, particularly in increasingly automated environments.
Data Analysis & Process Improvement
Analyse operational data (breaks, volumes, settlement performance) to identify inefficiencies and improvement opportunities.
Apply analytical techniques (trend analysis, pattern recognition, basic statistical methods) to support decision-making.
Develop and maintain dashboards, reports and KPIs to monitor performance and operational risk.
Increase straight-through processing (STP) and reduce manual intervention through data-driven insights.
Automation, AI & RPA
Contribute to the identification, design and implementation of automation initiatives (e.g. reconciliation, matching, workflow optimisation).
Explore and prototype data-driven and AI solutions (e.g. anomaly detection, document processing, decision support tools).
Validate and challenge outputs of automated and AI solutions from a business, risk and control perspective.
Emerging Technologies & DLT
Contribute to the analysis and implementation of DLT-based settlement and post-trade solutions.
Assess operational impacts of DLT and evolving market infrastructures.
Act as a point of contact between operations and innovation initiatives in this space.
Business Analysis & Requirements
Translate operational and regulatory needs into clear, structured business requirements.
Contribute to process mapping, documentation and optimisation initiatives.
Support implementation of new tools, digital workflows and system upgrades.
Risk Management & Problem Solving
Strengthen control frameworks, particularly in automated, AI-driven or DLT-based processes.
Contribute to enhancing operational resilience and risk monitoring capabilities.
Collaboration &…
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