RWROM - Director of Events

Position: [RWROM] - Director of Events
Guided by our culture, The Calling, we create an environment enlivened by our employee value propositions:
Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy. As champions of Relationship Hospitality, we cultivate a culture that fosters our values of innovation, passion, collaboration, ownership and transparency. We strive to Make the Place - creating a future where people and place enrich one another.
Rosewood Rome is currently casting for a Director of Events, responsible to close sales, research new group and event accounts, maintain existing accounts and solicit new business for the Hotel. The DOE's primary function is to maximize profits for the hotel through creative and selective selling and in ensuring successful events from conception to completion.

Key Responsibilities:

Perform all job functions with strong attention to detail, efficiency, and accuracy. Prioritize, organize, and follow up effectively. Demonstrate clear and composed problem‑solving skills, using sound judgment even under pressure. Maintain excellent communication and negotiation abilities, supported by solid leadership skills and a focus on team collaboration.
Consistently display creativity and take responsibility for negotiating and issuing all group and event contracts. Work cohesively with colleagues, following the BEO to ensure function spaces are properly set, client requirements are met, and service is delivered to the highest standard.
Bachelor's degree in hospitality management, Event Planning, Marketing, or related field.
Minimum 7/10 years of experience in event management, with at least 3 years in a leadership role.
Coordinate all event details—including weddings, birthdays, corporate events, and more—and participate in BEO meetings. Create group memos/BEOs and collaborate closely with operational teams.
Anticipate guest needs and respond promptly, maintaining positive guest relations and ensuring satisfaction by resolving concerns effectively. Work independently with strong self‑motivation and minimal supervision.
Proven track record of managing large-scale events (100+ attendees).
Protect the confidentiality of guest information, associate data, and sensitive hotel material. Demonstrate understanding of P&L statements, pace reports, and budget reports, and contribute to achieving or exceeding sales, profit, and occupancy goals across the hotel.
Strong leadership, organizational, and communication skills.
Maintain full knowledge of and compliance with all departmental, divisional, and hotel policies, procedures, and standards. Remain familiar with hotel services, features, and local attractions to accurately support guest inquiries.
Qualification and solicitation of existing and new accounts through:  Telephone calls and written correspondence.
Participation in promotional events.
Participation in industry and community events, as well as trade shows.
Occasional travel to industry events.
Promptly respond to all inquiries, prospective and tentative or definitive business.
Interact with customers during meetings or events on the property through personal welcome, periodic contact, exit interview for referrals, and participation in pre and post meetings.
Contact and entertain clients — not only during their site visits, but also while groups are in‑house, and through invitations to contacts within the local area.
Maintain accurate OPERA & Sales & Catering computer information on all new and ongoing leads and accounts, including solicitation efforts and traces to achieve audit score.

Qualifications:

Proficiency in event management software and CRM tools.
Ability to work flexible hours, including evenings and weekends as needed.
Preferred Attributes:
Experience in luxury hospitality or high‑end corporate events.
Multilingual capabilities.

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