Job Description & How to Apply Below
Ruby is a fast‑growing hospitality group operating hotels and work spaces across Europe. We are looking for a Front‑Desk & Guest Services Associate to be the first point of contact for our guests and to ensure a seamless, welcoming experience.
Responsibilities
Serve as the first point of contact for guests, creating a welcoming atmosphere from arrival to departure.
Support the self‑check‑in process and perform additional front‑desk tasks as required.
Prepare cocktails, drinks, snacks and manage the breakfast buffet.
Handle goods receiving, inspection and storage, maintaining quality and set‑up standards.
Share local knowledge and recommend city hotspots to guests.
Requirements
Ideally some experience in the hotel industry.
Flexible to work shifts.
Reliable, multitasking, and eager to learn.
Empathetic, team‑oriented, with a sense of humour.
Fluent in Italian and English.
Benefits
Full‑time position (35 hours per week), competitive rates and profit‑sharing opportunities.
Mobility allowance and Ruby F&B Credit for refreshments.
Support for sports and wellness programs.
Training, coaching and mentoring for career development.
Opportunity to work in a dynamic, Lean Luxury environment and gain exposure to multiple locations.
Diversity, Equity & Inclusion
Ruby is committed to creating an inclusive workplace. We respect all identities and encourage applicants to express their authentic selves. Harassment or discrimination on the basis of any protected characteristic is not tolerated.
Get to know our People & Culture Team
Questions? Contact .
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