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Front Office Manager — Guest Experience & Upsell Leader

Job in Rome, Lazio, Italy
Listing for: Altro
Full Time position
Listed on 2026-08-08
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 31000 - 35000 EUR Yearly EUR 31000.00 35000.00 YEAR
Job Description & How to Apply Below
Gruppo UNA S.p.A. cerca un Front Office Manager per la sede di Roma Trastevere per garantire un servizio clienti eccellente e una gestione efficiente del front desk.
La risorsa guiderà il team, monitorerà la soddisfazione degli ospiti, gestirà i complaints, incrementando l’occupazione con upselling e cross selling, e formerà il personale secondo le procedure aziendali. Dovrà conoscere Opera Cloud, Office e sistemi alberghieri; contratto a tempo determinato di 12 mesi con possibilità di

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