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Guest Experience Agent — Front Desk Hotel

Job in Rome, Lazio, Italy
Listing for: Altro
Full Time position
Listed on 2026-08-23
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hotel Front Desk, Guest Services, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 26000 - 38000 EUR Yearly EUR 26000.00 38000.00 YEAR
Job Description & How to Apply Below
Cloud 7 Hotel Roma, part of Kerten Hospitality, seeks a Front Office Agent to greet guests, manage check-ins/outs, and handle reservations with accuracy. You will provide local information and assist guests in English and Italian, ensuring a smooth, welcoming experience.
The role involves coordinating with Housekeeping and F&B, following standard procedures, and maintaining records in the PMS. 8-hour shifts, weekends may be required, with growth opportunities within KH’s global platform.

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