Groups & Events Manager

At Hyatt, we believe our guests choose us because of our caring and attentive associates who deliver efficient service and meaningful experiences. Working at Hyatt means being part of an environment that demands exceptional performance while offering great rewards, career growth, and a supportive culture. We are seeking a knowledgeable and passionate Group & Events Manager to join our Thompson Rome Pre-Opening Team!

About the role:

We are looking for a passionate and detail-oriented Group & Events Manager to join our Sales Team! This role is ideal for a dynamic hospitality professional who thrives in a fast-paced luxury environment and enjoys building relationships, coordinating exceptional events, and supporting commercial success.

The Group & Events Manager will support the Sales & Marketing Director creating and updating databases, replying to guests' requests as per Hyatt's policies. He/She will create relationships and take care of client communication while ensuring an elevated level of service aligned with Thompson and Hyatt standards.

Main Responsibilities Handles corporate, leisure, and group enquiries

Coordinate event logistics and client communication from inquiry to execution

Prepare proposals, contracts, event orders, and follow-up documentation

Coordinate and oversee all aspects of banquet events, ensuring high-quality service.

Curate and develop an engaging music program, selecting DJs and artists for special events.

Create unique events conceiving and implementing bespoke weekly and monthly events that break away from standard formats

Monitor and update the artistic lineup on a quarterly basis, initiating collaborations with emerging and local artists.

Establish and maintain relationships with suppliers, artists, and collaborators, building a network essential for event success.

Manage event budgets, ensuring effective resource allocation and the achievement of revenue targets, collaborating with the F&B Director and the Executive Chef Maintain and update sales systems, databases, and reporting tools

Assist in site inspections, client meetings, and hotel presentations

Build strong relationships with guests, agencies, and business partners

Collaborate closely with Operations, Revenue, F&B, and Front Office teams to ensure seamless event execution

Participate to promotional events, trade fairs, and networking activities Ensure all administrative tasks are completed accurately and within deadlines

Qualifications & Skills Degree in Event Management, Marketing, Hospitality, Communications, or a related field.

At least 3–5 years of experience in event management, preferably in hotels and innovative or creative environments.

Strong creative and problem-solving abilities, with a keen aesthetic sense.

Networking:
Excellent interpersonal skills and the ability to build productive partnerships.

Time Management:
Excellent organizational and time-management skills, with a strong attention to detail.

Proficiency in Italian and English. Additional languages are considered a plus Minimum experience in Sales, Events, or Hospitality operations within luxury hotels Excellent organizational and multitasking skills

Strong communication and interpersonal abilities

Passion for luxury hospitality and guest experience

Proficiency in Microsoft Office and hotel sales systems

Ability to work independently while being a strong team player

Positive attitude, flexibility, and attention to detail

Welfare and Benefits Package*:

As a valued Team Member, you will enjoy:

Employee discount rates at Hyatt properties worldwide

Training and development opportunities to support your career development

Being part of a multicultural diverse and inclusive team, passionate about their work Opportunity to grow and develop your career within…