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Job Description & How to Apply Below
About the role:
We are looking for a passionate and detail-oriented Group & Events Manager to join our Sales Team! This role is ideal for a dynamic hospitality professional who thrives in a fast-paced luxury environment and enjoys building relationships, coordinating exceptional events, and supporting commercial success.
The Group & Events Manager will support the Sales & Marketing Director creating and updating databases, replying to guests' requests as per Hyatt's policies. He/She will create relationships and take care of client communication while ensuring an elevated level of service aligned with Thompson and Hyatt standards.
Main Responsibilities
Handles corporate, leisure, and group enquiries
Coordinate event logistics and client communication from inquiry to execution
Prepare proposals, contracts, event orders, and follow-up documentation
Coordinate and oversee all aspects of banquet events, ensuring high-quality service.
Curate and develop an engaging music program, selecting DJs and artists for special events.
Create unique events conceiving and implementing bespoke weekly and monthly events that break away from standard formats
Monitor and update the artistic lineup on a quarterly basis, initiating collaborations with emerging and local artists.
Establish and maintain relationships with suppliers, artists, and collaborators, building a network essential for event success.
Manage event budgets, ensuring effective resource allocation and the achievement of revenue targets, collaborating with the F&B Director and the Executive Chef
Maintain and update sales systems, databases, and reporting tools
Assist in site inspections, client meetings, and hotel presentations
Build strong relationships with guests, agencies, and business partners
Collaborate closely with Operations, Revenue, F&B, and Front Office teams to ensure seamless event execution
Participate to promotional events, trade fairs, and networking activities
Ensure all administrative tasks are completed accurately and within deadlines
Qualifications & Skills
Degree in Event Management, Marketing, Hospitality, Communications, or a related field.
At least 3–5 years of experience in event management, preferably in hotels and innovative or creative environments.
Strong creative and problem-solving abilities, with a keen aesthetic sense.
Networking:
Excellent interpersonal skills and the ability to build productive partnerships.
Time Management:
Excellent organizational and time-management skills, with a strong attention to detail.
Proficiency in Italian and English . Additional languages are considered a plus
Minimum experience in Sales, Events, or Hospitality operations within luxury hotels
Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Passion for luxury hospitality and guest experience
Proficiency in Microsoft Office and hotel sales systems
Ability to work independently while being a strong team player
Positive attitude, flexibility, and attention to detail
Welfare and Benefits Package*:
As a valued Team Member, you will enjoy:
Employee discount rates at Hyatt properties worldwide
Training and development opportunities to support your career development
Being part of a multicultural diverse and inclusive team, passionate about their work
Opportunity to grow and develop…
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