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Senior Manager, Operational Risk, Enterprise Risk Management Italy

Job in 00187, Rome, Lazio, Italy
Listing for: American Express
Full Time position
Listed on 2026-08-18
Job specializations:
  • Management
    Risk Manager/Analyst, Regulatory Compliance Specialist
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance, Regulatory Compliance Specialist
Job Description & How to Apply Below
Job d:

Location:

Roma, RM, Italy Job Function:
Other

Schedule:

Full time

Shift: Day Workplace:
Hybrid Career Area:
Analytics & Risk Management Company:
American Express Description The  Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.

The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at Global Risk & Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. The International CRO organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. Operational Risk Management (ORM) helps ensure that operational risks are identified, assessed, mitigated, monitored, reported and escalated in alignment with the Operational Risk Management Framework (ORMF), Enterprise policies and applicable regulatory expectations.

The Senior Manager, Operational Risk, Enterprise Risk Management Italy, within the GRC organization, will support second line of defense oversight of operational risk for the Italian legal entity and market.  We are seeking an experienced risk leader to be a part of this exciting journey.  The role will have a dual reporting line to the Italy Chief Risk Officer (CRO) locally and the Enterprise ORM team, ensuring both local legal entity accountability and alignment with Enterprise ORM expectations.

The colleague will help interpret and apply the ORMF to the Italian legal entity context, provide operational risk subject matter expertise, support governance and regulatory engagement, and develop insight into the operational risk profile of the legal entity using available risk data, reporting and business context. The incumbent will support the Italy CRO and the [ORM Director] in providing independent second line oversight of operational risk and strengthen the governance structure for our Italian businesses.

Responsibilities Act as an operational risk subject matter expert, helping interpret and apply the ORMF, Enterprise expectations and core operational risk elements in a way that is proportionate to the Italian legal entity context.

Oversee and help articulate the operational risk profile of risk-generating activities relative to the overall risk profile of the legal entity.

Provide risk-informed perspective and challenge on matters that could materially affect the legal entity operational risk profile, governance or regulatory position.

Support operational risk reporting and governance materials at the level of detail appropriate to the audience and forum.

Review issues and findings impacting ILE, and oversee effective remediation

Own ILE Ops Risk Governance Documents, where required2nd Line oversight lead for ILE Regulatory Change Management relating to Ops Risk.

Participate in the Risk Appetite Framework (RAF) refresh process and seek to align International Legal Entities (ILE) Ops Risk metrics with Enterprise (as far as possible)
Act as the main point of contact for Operational Risk for regulators, Audit and local Leadership Act as the Operational Risk representative on any LE-specific risk management committee, and point of contact for Operational Risk at LE board meetings (as required) Help identify emerging operational risks, themes or areas requiring further management attention, action or escalation for the ILE.Partner with local stakeholders to support consistent interpretation of requirements and effective alignment between legal entity and Enterprise expectations.

Coordinate with Enterprise Risk Lead on 2nd Line testing, and/or support ILE Risk Type testing & provide output of ILE testing to Enterprise for awareness and risk aggregation

Ensure appropriate communication of risks between the ILE and Enterprise Support the ILE CRO in their oversight duties aligned to the Risk Governance Framework and applicable policies

Work with the Enterprise team to develop the LE metrics dashboard, including RAF metrics, aligned with applicable regulations

Support operational risk reporting materials and dashboards, and governance materials at the level of detail appropriate to the audience and forum.

Qualifications

Minimum Qualifications:

8+ years of leadership experience in risk…
Position Requirements
10+ Years work experience
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