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Director, AI-First Digital Workplace & End User Services
Job in
Rome, Oneida County, New York, 13440, USA
Listed on 2026-08-22
Listing for:
HarperCollins Publishers
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
AI Business & Operations -
Management
AI Business & Operations
Job Description & How to Apply Below
Harvard Business Publishing seeks a Director of Digital Workplace and End User Management to redesign how employees experience technology, moving to proactive, AI-powered, self-healing services. You will lead a small, outcome-driven team and partner with Security to embed governance and risk controls.
You'll drive platform engineering across endpoint, identity, and workplace services, implement AI-first service desk capabilities, and scale automated workflows with telemetry and data-driven
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