Intake & Assessment Coordinator
Listed on 2026-10-02
-
Sales
Bilingual, CRM Systems & Management -
Customer Service/HelpDesk
Bilingual, CRM Systems & Management
Location:
Remote - Must reside in the USA
Schedule:
9:00 a.m.–5:00 p.m., 10:00 a.m.
-- 6:00 p.m., 11:00 a.m.
--7:00 p.m.
Job Type: Full-Time
Compensation: $45,000-$60,000 annual salary, based on experience
Join The Treetop where purpose, growth, and meaningful work come together.
We’re seeking a motivated and compassionate Intake Coordinator to be the first point of contact for families seeking life-changing ABA therapy services. This fast-paced, people-focused role is ideal for someone who thrives on meaningful conversations, enjoys achieving goals, and loves helping families begin their journey with us.
Bilingual Spanish/English speakers are highly preferred.
What You’ll Do- - Be the first friendly voice families hear when they reach out for services
- - Manage 75–100+ inbound and outbound calls daily
- - Explain our programs clearly and guide families through the intake process
- - Follow up to collect insurance, documentation, and consents
- - Track progress in Salesforce and other systems
- - Meet and exceed performance goals for responsiveness, conversion, and completion
- - Collaborate with internal teams to ensure a smooth, welcoming onboarding experience
- - 1+ year of experience in sales, outreach, intake, or client-facing roles
- - Comfortable in a fast-paced, phone-driven environment
- - Excellent communication and persuasive skills
- - Driven by results, goals, and bonus opportunities
- - Familiarity with Salesforce or other CRMs preferred
- - Detail-oriented, organized, and strong at follow-through
- - High school diploma required; associate’s or bachelor’s degree preferred
- - Experience in ABA, healthcare, or behavioral health is a plus
- - Bilingual Spanish/English skills preferred
What We Offer
- - $45,000-$60,000 annual salary based on experience
- - Performance-based bonuses and incentives
- - Health, vision, and dental insurance, PTO, and paid holidays
- - 401(k) with employer match
- - Opportunities to grow with a fast-expanding, mission-driven organization
- - A supportive team environment where your impact is valued every day
The Treetop | Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds.
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