Customer Service Account Manager
Job in
Romeo, Macomb County, Michigan, 48065, USA
Listed on 2026-09-03
Listing for:
Schoenherr Roofing
Full Time
position Listed on 2026-09-03
Job specializations:
-
Sales
Customer Success Management, Account Manager, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Company:
5 Star Roofing Company. 30-year-old family-owned business providing roof replacement, storm restoration, siding, and gutters.
Position:Customer Service Account Manager
This role focuses on customer development, appointment scheduling, and customer satisfaction after the sale. Responsibilities also include completing post-installation paperwork and presenting additional services or options to customers over the phone.
PositionOffer:
- Competitive Pay
- Career Growth
- Contact homeowners and schedule estimate appointments
- Call homeowners after installation to perform post-installation follow-ups
- Confirm successful installation and customer satisfaction
- Complete final paperwork and obtain approvals
- Present additional products, upgrades, or services when needed
- Strong phone sales and customer service skills;
Home Improvement Industry experience preferred - Strong communication and customer service skills
- Ability to clearly explain products and services
- Detail-oriented with paperwork and documentation
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