Warehouse Customer Service Representative

GEODIS -  -  - Responsibilities:
Interacts with customers by phone, email, or in person and receives orders or changes in service.;
Processes and inputs all customer orders and receipts.;
Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.;
Traces orders and notifies customers of any activity concerning their merchandise, including shipping and tracing information.;
Maintains a good working relationship with customers by responding to inquiries and complaints in a courteous and efficient manner.