Application Support Specialist and Trainer
Listed on 2026-05-20
-
IT/Tech
Technical Support, IT Support
Job Details
- Position Type:
Technology/ Application Support Specialist & Trainer - Date Posted: 1/30/2026
- Location:
Administration Center
Performs functions including providing support and training for existing iSeries applications and processes; under the general direction of the Administrative Computing Operations Manager.
Reports ToDirector of Technology Network and Operations
Essential Functions- Provide application support. Support ranges from ‘how to' questions to assisting users with query tools.
- Participate in the testing phase of software used within the school district.
- Review current training programs for accuracy & completeness.
- Produces or coordinates the production of instructional materials required for workshops/classes.
- Create customized program presentations and workshops focused on how to utilize specialized programs used throughout the school district.
- Conduct presentations / workshops / seminars related to programs and services offered by the technology department.
- Manages and archives training records. Ability to take initiative, work autonomously and take on additional responsibilities as required by business needs, facilitating prompt response to users requests
- Ability to collaborate with a varying range of user's skill within all levels of the organization.
- The individual is expected to work independently or with other team members on multiple tasks at the same time, completing all tasks or projects in a timely manner and according to department and/or company standards.
- Demonstrated ability to work under the pressure of project deadlines and production support.
- Perform other job‑related duties as assigned.
- College degree or comparable knowledge and skills gained through work experience.
- Experience preparing training materials a plus
- Excellent skills within all Microsoft Office products
- Experience with in a school district setting.
Skills and Abilities
- Effective written and oral communication skills and excellent presentation skills are required.
- Ability to run workshops and classes
- Strong customer service skills are required
- Strong verbal, written and computer skills are required
Work is performed in an environment where unusual temperature, noise and hazards are relatively nonexistent.
Terms of EmploymentThe work year for this position is 12 months. The salary is based on LUDA market comparisons as determined by the Superintendent or his/her designee.
Pay Scale and Benefit DisclosureSalary Range: $54,573 - $82,929
Benefits- Medical/Vision and Dental coverage through BCBSIL
- FSA and Dependent Daycare accounts
- Life, AD&D, and Long-Term Disability Insurance
- IMRF contribution included in base salary
- 403B
Performance of this job will be evaluated in accordance with the District Classified Director Performance Evaluation process.
EQUAL OPPORTUNITY EMPLOYEREqually qualified candidates will be considered for employment regardless of race, color, religion, sex, national origin, age, disability, or other protected class. EEO Statement.
Postings current as of 5/19/2026 9:34:52 AM CST.
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