Shipping Clerk - 2nd shift

Shipping Clerk

Shift

Schedule:

2nd Shift Monday - Friday 4pm - 12:30am
Pay: $20.00/hour

• Ownership Stake:
  Become a co‑owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards:
  Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging:
  Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and
  
  Collaboration:
  
  Join a community of like‑minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost:
  The program costs nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Shares will be given to you on a yearly basis based on salary.

Position reports to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to receive and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction and accept and schedule customer orders.

• Check in all drivers.
• Print all pertinent paperwork for shipping.
• Coordinate with the dock and drivers on loading door.
• Insure all paperwork is properly signed by pick‑up driver.
• Close loads in the system.
• Coordinate with Customer Service regarding special paperwork for certain orders such as international or special BOLs; enter orders and scan/index documents.
• Understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Perform other tasks as assigned by supervisor or manager.

• Positive telephone personality.
• Capable of being trained to be ‘Phone Assertive’.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multi‑task.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation, logistics, and shipping experience.

• High School Diploma or GED (preferred).

• Effective communication (read, write, speak) in English.
• Ability to read, analyze, and interpret business periodicals, journals, technical procedures, or regulations; write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from managers, clients, and customers.

• Ability to perform addition, subtraction, multiplication, and division in all units of measure, using whole numbers, fractions, and decimals.
• Compute rates, ratios, percentages, and interpret bar graphs.

• Ability to solve practical problems and deal with complex variables.
• Interpret instructions in written, oral, diagram, or schedule form.
• Identify root cause of problems and determine corrective action.

• Knowledge of business operating systems, internet software, word processing, and spreadsheet software.
• Ability to lead, guide, and train employees performing related work.

• Occasionally lift or move up to 25 pounds.
• Operate keypads and buttons for phone systems.
• Articulate and comfortable speaking in front of others.
• Regular indoor office work requiring sitting and repetitive hand motion.
• Require standing, walking, and talking.
• Capable of working extending beyond continuous 8 hours when required.
• Maintain accuracy, concentration, and multi‑tasking under stress.
• Read and discern visual images on a variety of media with 20/20 corrected vision.
• Speak and communicate clearly over telephones.
• Maintain sound physical health as determined by a physician with no…