Field Service Technician

Role Overview

Join us as a Field Service Technician at stow Group. Our core activity is the development and manufacturing of high‑quality racking systems, mobile bases, and automated shuttles that enable our customers to achieve up to 70% more pallet storage than traditional racks. With over 40 years of experience, 9 manufacturing facilities, 19 commercial offices, and about 2000 employees, we serve customers in 40 countries.

Romeoville, United States

• Testing Stow’s shuttle systems and mobile racks.
• Repairing Stow’s shuttle systems and mobile racks.
• Supervising assembly teams during large mobile rack repairs.
• Commissioning automated systems and providing customer training.
• Performing preventive maintenance as outlined in service contracts.
• Providing telephone support to end users and integrators.

• Technical degree or equivalent experience.
• Mechanics knowledge.
• Electronics (AC/DC, motors 3‑phase and DC, reading E‑Plans/ electronic schemes).
• Affinity with software is recommended.
• Good knowledge of English; additional languages are a plus.
• Computer skills: MS Office, Teams.
• Open to occasional travel to Europe for training.
• Willing and able to travel to project sites across the USA and Canada; average travel 90%.

• Medical (Blue Cross Blue Shield), Dental and Vision Insurance, 90% company paid.
• 20 days PTO, 5 days paid sick leave, 11 U.S. paid holidays.
• Flexibility.
• Career development opportunities in a rapidly expanding North American market.
• Partial tuition reimbursement after 12 months.
• Working with Pablo, our Engineering Manager.
• Company‑paid Short‑ and Long‑Term Disability Insurance.
• Company‑paid Life Insurance.
• Company‑paid Accidental Death & Dismemberment.
• 401(k) with employer match, currently 4%.

$30,000 to $35,000 per year.

All your information will be kept confidential according to EEO guidelines.
stow US provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.