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Retail Logistics Customer Success Manager
Job in
Romeoville, Will County, Illinois, 60446, USA
Listed on 2026-08-29
Listing for:
RJW Logistics Group
Full Time
position Listed on 2026-08-29
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
RJW Logistics Group seeks a Customer Service Manager of Retail Logistics to oversee the CSS team, drive service excellence, and coordinate with sales to resolve issues. You will mentor staff, manage KPIs, and lead process improvements to support profitability and customer satisfaction.
Reporting to the Director of Operations, you will work closely with the CSS Supervisor/Lead to train staff, manage data entry in logistics software, and develop programs that upsell services while maintaining high
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