Team Member, Retail

ROMEOVILLE STORE, 1360 W Airport Rd, Romeoville, IL 60446, USA

Production Associates support the Goodwill Mission by pricing the donations that are then sold on the sales floor. They are challenged to achieve their pricing goals and strategically price donations according to our pricing guidelines to maximize the amount of money that goes to our mission. By maintaining an efficient flow of donations, Production Associates help ensure a smooth customer service experience on the sales floor.

Donation Attendants support the Goodwill Mission by greeting and thanking donors while carefully accepting their donations. They also help keep the production area organized by sorting donations as they come in, and they play a crucial role in delivering excellent customer service to donors and team members alike.

Sales Floor Associates support the mission by organizing the sales floor and making it easy for customers to find what they're looking for. They also serve as ambassadors for Goodwill by providing outstanding customer service and answering any questions that customers may have about Goodwill or our donations. Customer service is at the heart of everything they do.

Cashiers support the Goodwill mission by building relationships with customers, accurately ringing up sales transactions, and letting customers know how their purchases are helping someone get a job. Customer service excellence is key in this role.

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

• Flexible scheduling so you can have a life.
• No extended hours for the holiday season so you are able to enjoy time with family and friends.
• Career growth opportunities through specialized training and development, including customer service training.
• A guaranteed ten thousand steps to keep you active and healthy!
• Early access to your wages.
• Never the same day (or the same donation) twice!
• Once hired,
  refer your friends to add more money to your pocket after they complete their probationary period.

Equal Opportunity Employer (SEW). This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.