Fulfillment Associate - Romeoville, IL; Part-Time

Fulfillment Associate

As a Fulfillment Associate, you will play a key role in the day-to-day operations of our Romeoville fulfillment facility, primarily focusing on shipping outbound orders. You will be responsible for accurately packing and preparing orders for shipment, ensuring timely and efficient delivery to our patients. In addition to outbound fulfillment, you will support inbound shipments as needed, assist with inventory replenishment to keep fulfillment stations stocked, and occasionally operate pallet jacks to move materials throughout the facility.

You will help maintain a clean, safe, and organized workspace. This role requires a dependable team player who thrives in a fast-paced environment, takes pride in attention to detail, and supports overall operational efficiency.

• Package and ship outbound patient orders accurately and efficiently in accordance with company SOPs
• Prepare shipments, including building boxes and assembling packaging materials, to ensure timely dispatch and delivery expectations are met
• Assist with the receipt and organization of incoming inventory from the warehouse as needed
• Occasionally operate manual pallet jacks to move materials and support workflow across the facility
• Maintain accurate inventory levels through proper stocking and organization practices
• Monitor supply levels during daily operations and communicate low stock to team leads or management, and replenish fulfillment inventory to ensure packing stations remain stocked and operational
• Maintain a clean, safe, and organized workspace across all fulfillment areas
• Collaborate with team members to meet daily shipping targets and operational deadlines
• Follow established workflows and safety protocols to ensure quality and productivity standards are upheld
• Communicate clearly and effectively with team members to support smooth day-to-day operations
• Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads

While we strive to maintain consistent schedules, flexibility is required, as your scheduled workdays may occasionally shift to help cover holidays, team PTO, or other staffing needs. Advanced notice of at least two weeks will be provided for any changes to the regular schedule. Shift structures may be adjusted in the future based on evolving business needs.

• Flexibility to adapt to changing shift requirements and staffing needs
• Advanced notice of at least two weeks for any schedule changes
• Understanding that shift structures may evolve over time based on business needs

• Monday, consecutive 8‑hour shift between 7:00am - 9:00pm
• Monday, 4:30pm - 9pm
• Tuesday, consecutive 8‑hour shift between 7:00am - 9:00pm
• Tuesday, 4:30pm - 9pm
• Wednesday, 4:30pm - 9pm
• Thursday, 4:30pm - 9pm
• Friday, consecutive 8‑hour shift between 7:00am - 9:00pm
• Friday, 4:30pm - 9pm
• Saturday, 7:00am - 3:30pm
• Sunday, 7:00am - 3:30pm

The hourly rate for new hires in this position is $18, plus a benefits package (as applicable). Compensation is based on factors including location, job-related knowledge, skills, and experience.

We are an equal‑opportunity employer. We provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training, promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, or other legally protected classifications.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation, please contact us at [email protected].