Bid Board Manager

Shaping the Future of Logistics
- Your Career Starts at Röhlig

Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different Offices.

We are seeking a dynamic Big Board Manager to join our growing team! This is an exciting opportunity for a highly motivated, organized, and results-driven professional.

Bid Board Pricing and Shipment Conversion

• Manage the daily review, prioritization, and pricing of opportunities received through customer bid boards and digital freight platforms.
• Develop competitive pricing strategies based on current market conditions, available capacity, customer requirements, service expectations, and targeted profitability.
• Work with airlines, ocean carriers, trucking providers, overseas offices, and other vendors to secure competitive buy rates and capacity.
• Ensure bid board opportunities are answered within the required response time.
• Review shipment requirements for feasibility, risk, operational complexity, and commercial value before submitting pricing.
• Negotiate pricing and service solutions when permitted by the customer or platform.
• Monitor awarded bids and ensure accepted opportunities are successfully converted into booked shipments.
• Coordinate a complete and timely handover of secured shipments to the appropriate operations team.
• Escalate high-risk, high-value, or time-critical opportunities when additional commercial or operational approval is required.

Bid Board Development and Account Management

• Serve as the primary owner of Röhlig USA's bid board accounts and related customer relationships.
• Develop strategies to increase participation, shipment volume, win rate, gross profit, and customer share of wallet.
• Identify new customers and existing Röhlig accounts that could benefit from bid board or digital pricing solutions.
• Support the onboarding and implementation of new bid board customers and platforms.
• Maintain a thorough understanding of each customer's commodities, trade lanes, service requirements, pricing expectations, and decision-making criteria.
• Conduct regular performance reviews with customers and internal stakeholders.
• Analyze lost bids, customer feedback, competitor activity, and market trends to improve future pricing performance.
• Partner with sales and account management teams to expand existing relationships and pursue new opportunities.
• Develop corrective action plans for accounts that are underperforming against volume, revenue, margin, or service expectations.

KPI and Performance Management

• Establish and maintain reporting for bid board performance and shipment-status compliance.
• Monitor key performance indicators, including Bid response rate
• Quote turnaround time
• Win and conversion rates
• Shipment volume
• Revenue and gross profit
• Gross profit per shipment
• Decline and no-bid reasons
• Award-to-booking conversion
• Status-update timeliness and accuracy
• Customer service performance
• Individual and team productivity
• Ensure required shipment milestones and status updates are entered accurately and within customer deadlines.
• Work with operations teams to resolve missing, late, or inaccurate shipment updates.
• Identify performance gaps and implement measurable corrective actions.
• Prepare regular performance reports and management summaries for Röhlig USA leadership.
• Use data and performance trends to recommend changes to pricing strategies, staffing, processes, and customer engagement.

Team Leadership and Development

• Lead, manage, and…