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Guest Service Representative
Job in
Romulus, Wayne County, Michigan, 48174, USA
Listed on 2026-07-18
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Process all guest check-ins and check-outs efficiently and accurately;
Handle room reservations, requests, changes, and cancellations;
Secure payment and verify/adjust billing; process all payment types;
Provide information on property amenities, local area and hours of operation;
Maintain professional appearance and uphold confidentiality; assist guests with disabilities as needed
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