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Customer Success & Order Support Specialist

Job in Romulus, Wayne County, Michigan, 48174, USA
Listing for: Welch Packaging
Full Time position
Listed on 2026-08-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Welch Packaging is seeking a Customer Service Representative to engage with customers, answer inquiries via phone or email, and support the sales team. The role requires maintaining expert knowledge of Welch products, updating customer records in Amtech, and ensuring timely order processing and communication.

The ideal candidate will have a high school diploma, experience with Amtech and customer portals, and strong written and verbal communication skills.

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