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Guest Services Agent — Elevate Guest Experience
Job in
Romulus, Wayne County, Michigan, 48174, USA
Listed on 2026-09-03
Listing for:
Holiday Inn Express Romulus
Full Time
position Listed on 2026-09-03
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Holiday Inn Express Romulus invites applications for a Guest Service Agent responsible for processing check-ins and check-outs, securing payment, verifying billing, and assisting guests with reservations in a friendly, professional manner.
The role emphasizes anticipating guest needs, delivering high-quality service, and adhering to brand standards to ensure satisfaction, with opportunities to contribute creative solutions and maintain operational efficiency.
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