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Guest Service Agent
Job in
Romulus, Wayne County, Michigan, 48174, USA
Listed on 2026-08-10
Listing for:
Fairfield Inn Romulus
Full Time
position Listed on 2026-08-10
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services
Job Description & How to Apply Below
Fairfield Inn Romulus
Romulus, MI 48174, USA
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
- medical, dental, vision, disability, and life insurance.
- We also offer a generous 401(k) retirement match.
- To support work-life balance, we provide Paid Holidays and Paid Time Off.
- Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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