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Front Office & Guest Experience Leader

Job in Romulus, Wayne County, Michigan, 48174, USA
Listing for: Remington Hospitality
Full Time position
Listed on 2026-08-12
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below

Remington Hospitality seeks a Front Office Director to lead the front desk operations, maximize occupancy, revenue, and guest satisfaction in a busy hotel.

The role oversees hiring, training, and scheduling of front desk staff, ensures MICROS proficiency, and coordinates with housekeeping and engineering to meet guest requests and maintenance needs.

You will guide yield management, handle guest resolutions, and ensure accurate cash handling while supporting the General Manager on special requests.

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