IT Professional

Implement, support, and enhance manufacturing application solutions including MES, WMS, and related production systems.

Provide Level 1 support for mission-critical manufacturing platforms, including occasional after-hours or weekend support during production-impacting incidents.

Analyze business and manufacturing processes to identify opportunities for increased efficiency, productivity, safety, and system performance.

Develop and document functional and technical requirements to support business operations and future system enhancements.

Troubleshoot application, interface, and infrastructure issues while coordinating with vendors and internal support teams to drive timely resolutions.

Monitor system interfaces, application logs, and error reporting tools to proactively identify and resolve issues.

Create and maintain technical documentation, work instructions, and knowledge base articles.

Support implementation and deployment activities for new manufacturing technologies and strategic enterprise solutions.

Manage ongoing support requests, system administration activities, and maintenance tasks.

Support PC and server infrastructure within manufacturing facilities, including backup and recovery administration.

Collaborate with infrastructure and operations teams to execute system upgrades, changes, and integrations.

Participate in planning and continuous improvement initiatives for regional and global manufacturing systems.

Ensure system functionality is thoroughly tested and validated during upgrades and future platform migrations.

Deliver exceptional customer support and maintain strong communication with plant personnel, vendors, and stakeholders.

Implement, support, and enhance manufacturing application solutions including MES, WMS, and related production systems.

Provide Level 1 support for mission-critical manufacturing platforms, including occasional after-hours or weekend support during production-impacting incidents.

Analyze business and manufacturing processes to identify opportunities for increased efficiency, productivity, safety, and system performance.

Develop and document functional and technical requirements to support business operations and future system enhancements.

Troubleshoot application, interface, and infrastructure issues while coordinating with vendors and internal support teams to drive timely resolutions.

Monitor system interfaces, application logs, and error reporting tools to proactively identify and resolve issues.

Create and maintain technical documentation, work instructions, and knowledge base articles.

Support implementation and deployment activities for new manufacturing technologies and strategic enterprise solutions.

Manage ongoing support requests, system administration activities, and maintenance tasks.

Support PC and server infrastructure within manufacturing facilities, including backup and recovery administration.

Collaborate with infrastructure and operations teams to execute system upgrades, changes, and integrations.

Participate in planning and continuous improvement initiatives for regional and global manufacturing systems.

Ensure system functionality is thoroughly tested and validated during upgrades and future platform migrations.

Deliver exceptional customer support and maintain strong communication with plant personnel, vendors, and stakeholders.

Bachelor’s degree in Information Technology, Computer Science, or a related field — or equivalent professional experience.

Minimum 5–9 years of IT experience, including hands-on experience with manufacturing system implementations.

Minimum 1–3 years of experience within the automotive manufacturing industry preferred.

Experience supporting high-availability or production-critical environments.

Knowledge of manufacturing hardware including barcode scanners, thermal printers, and related shop floor peripherals.

Experience supporting MES or WMS systems in a manufacturing/shop floor environment.

Familiarity with PLC communication architecture.

Understanding of networking fundamentals including LAN/WAN, firewalls, DHCP, DNS, and subnets.

Scripting and automation experience using Power Shell,…