Parking Cashier

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at more than 4,000 locations across North America and Europe. We are reinventing parking to give back our most valuable asset: time.

An SP+ Cashier will create an efficient, stress‑free, and enjoyable experience for each customer.

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day, on time, in uniform, and ready to assist customers.
• Count the “bank” of revenue at the beginning of each shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain the security of cash.
• Make change and issue receipts or tickets for each transaction.
• Compute or recompute the bill from a ticket showing the amount due per customer.
• Operate the cash register after the time calculation (manually or by machine), calculating the cost of each transaction and displaying it on the cash register.
• Quote prices for parking services received upon customer receipt.
• Give directions to city locations and assist customers in getting where they are going efficiently.
• Complete lost‑ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answer the telephone promptly and courteously.
• Maintain cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to verify a proper inventory of necessary work aids and supplies are located in the booth.
• Verify the log of shift transactions against the bank of revenue on hand.
• Compile the bank of collected revenue during the day once a predetermined amount has been collected.
• Record amounts received, cars in/out of the facility, and cars left in the facility (if applicable) while preparing a shift report of transactions.
• Perform any other duties that may be assigned by the supervisor.

Education and Experience: Less than high school education or up to one month of related experience or training, or an equivalent combination.

Availability: Availability to work 2nd shift, 3rd shift, and/or week‑ends may be required.

License: A valid state‑issued driver’s license may be required if the role involves driving a company vehicle.

Mathematical

Skills:

Ability to add, subtract, multiply, divide, and make change.

Language

Skills:

Ability to read, comprehend simple instructions, write simple correspondence, and present information to customers and supervisors.

Reasoning: Ability to apply common‑sense understanding to carry out detailed but standard instructions in standardized situations.

Other

Skills:

Ability to use a clock, calculator, or credit card machine to handle transactions; maintain a pleasant demeanor on the telephone and with the public; effectively respond to customer problems or complaints.

Physical Demands: Regularly sit and use hands to handle objects, tools, or controls; occasionally walk and sit; close vision required.

$15.00 per hour

Eligible employees participate in benefits plans including medical, dental, vision, flexible spending accounts, long‑ and short‑term disability, life insurance, accident insurance, 401(k), and paid time off.

SP+ is an equal‑opportunity employer committed to recruiting, hiring, training, and promoting in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

2645 World Gateway Place, US-MI-ROMULUS