Passenger Service Agent

DTW ROMULUS, 28529 Goddard Rd, Romulus, Michigan, United States of America

As a dnata Passenger Service Agent, you handle administrative procedures for international passengers before and after a flight, including but not limited to:

• Electronic check‑in of passengers for international travel
• Verification of documents for international and domestic flights
• Ensure correct boarding passes are provided to each passenger for the assigned flight
• Verify ticket and seat reservations
• Match manifest to on‑board count
• Announce arrivals and departures as necessary
• Provide information to passengers/customers as requested
• Connect/disconnect Jetway/stairs as necessary
• Assist with baggage tagging and baggage claim reports
• Maintain current knowledge of all flight times during designated shift
• Maintain liaison with airlines, customer service representatives and ground handlers
• Perform other duties as assigned

• Possess and maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations
• Possess a high school diploma or GED equivalent
• Excellent communication and interpersonal skills
• Possess basic computer literacy
• Ability to stand, bend, stoop, and walk for extended periods of time
• Push, pull, lift, and load up to 70 pounds

pay rate $17.50/hr.

part time shifts available starting from 5:00am-9:00pm (4.5‑hour shifts) must be flexible with your schedule