Terminal Manager

Position:
Terminal Manager

Pay: $110k per year

Job Description:

Forward Air, Inc. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary.

Core Responsibilities & Duties:

* Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations

* Guarantee audit compliance within all areas of the operation

* Review terminal operating reports and adjust labor schedules for increased efficiencies

* Create onboarding strategies for hiring, training and overall employee retention

* Focus on employee development: organic growth through cross-training

* Ensure accurate daily asset reporting:
Trailers, Forklifts, TAP Scanners, Load Bars and Containers

* Manage and react to day-to-day operational requirements in a professional and timely manner

* Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers

* Assign job tasks to workers according to unloading and loading schedules

* Ensure appropriate load plans and proper load balance to ensure safe vehicle operation

* Coordinate work assignments, monitor performance, and provide training on relevant job duties

* Provide a clean, safe working environment for all personnel and visiting customers

* Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation

* Must be able to frequently lift and/or move up to fifty (50) pounds

* Must be able to occasionally lift and/or move up to ninety (90) pounds

* Other duties as assigned

Qualifications:

* Strong team player that thrives in a fast-paced environment

* Ability to drive performance of direct reports and lead a team in a lean manufacturing environment

* Understand P&L statements and analyze areas for production improvement.

* Must be willing to work various shifts and days per week.

* International/Import experience is a plus

* Minimum 3 years management experience

* Degree preferred

* Transportation experience preferred

* Demonstrated operational management experience of minimum 15 person unit or larger required

* Knowledge of proper freight handling techniques

* Knowledge of Hazardous Materials handling

* Ability to communicate effectively with all levels of operations

* Must be flexible to work weekends and nights

* Forklift and general freight handling experience

Skills:

* Ideal candidate will possess a "can do" attitude with a "will do" work ethic

* Must have the ability to work in a fast paced environment

* General computer skills - Microsoft Office, Outlook, AS400

* Excellent communication and problem solving skills

Forward Air is an Equal Opportunity employer.