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Dispatcher​/Transportation Office Support

Job in Romulus, Wayne County, Michigan, 48174, USA
Listing for: Randstad USA
Full Time position
Listed on 2026-09-26
Job specializations:
  • Transportation
    Dispatcher, Transportation & Logistics, Transportation Manager
Salary/Wage Range or Industry Benchmark: 19.99 - 20 USD Hourly USD 19.99 20.00 HOUR
Job Description & How to Apply Below

We are looking for an organized and responsive Dispatcher to coordinate daily transportation operations. In this role, you will serve as the central hub of communication between drivers, customers, and warehouse teams - scheduling routes, tracking shipments, and resolving logisitics issues in real time to ensure safe, on-time deliveries.

salary: $19.99 - $20 per hour

shift:
First

work hours: 8 AM - 4 PM

education:
No Degree Required

Responsibilities

Key Responsibilities
  • Dispatch & Scheduling: Assign and schedule drivers, equipment, and transportation resources for optimal daily coverage.
  • Route & Fleet Tracking: Monitor active shipments, vehicle locations, and delivery statuses using GPS technology and Transportation Management Systems (TMS).
  • Driver & Client Communication: Serve as the primary point of contact for drivers regarding route adjustments, delays, and customer delivery requirements.
  • Issue Resolution: Handle service disruptions, route changes, emergencies, and customer concerns promptly to minimize downtime.
  • Documentation & Compliance: Maintain precise dispatch logs, verify delivery receipts/Bills of Lading (BOL), and ensure full adherence to DOT regulations and safety policies.
  • Operational Support: Collaborate with warehouse, carrier, and customer service teams to maintain high service levels and efficiency.
Skills
  • Front Desk
  • Administration
  • Administrative Duties
  • Microsoft Office
  • Microsoft Excel
  • Data Entry
  • Office Support
Qualifications
  • Years of experience: 1 year
  • Experience level:
    Experienced

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience
  • Experienced
  • 1 year
Education
  • No Degree Required
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