Distribution Coordinator II

Job Summary

Under general supervision, this position manages specific functions of the warehouse and operations including warehouse, temporary contracted workers, carriers, and/or company drivers. Responsibilities include receipt, inventory, material handling, and safety of goods coming through the warehouse. The role provides general oversight of operations that ensures a safe, reliable environment and works with internal and external contacts to ensure accurate management, routing, and delivery of inventory.

Incumbents must be able to work any shift (day, night, weekend) to satisfy schedule flexibility. Occasional travel for training, meetings, and account coverage may be required.

• Manage daily warehouse operations of processing inventory in compliance with established internal controls; ensure timely and accurate processing of goods to customers and/or vendors and maintain cleanliness and proper environment of the warehouse.
• Build and maintain positive professional relationships with personnel to minimize turnover and maximize ongoing productivity.
• Assist with on-time service and meet customer requirements, including managing exceptions on freight and ETA adjustments based on pick-up and delivery schedules and other environmental factors on the road.
• Communicate operational safety standards, warehousing, material handling, and shipping requirements; take proactive steps to create a positive safety culture by enforcing company policies and ensuring compliance.
• Work with personnel and/or drivers to resolve service issues, routing receipt, inventory, material handling, and safety of goods through the warehouse; coordinate warehouse resources as necessary.
• Perform administrative duties such as payroll, management of the Net-Revenue budget, safety event reviews, filing and documentation, defect documentation, resolving pay issues, invoicing, and creating operational or financial reports.
• Maximize efficiency of operations and profitability, make recommendations for continuous improvement, and measure key performance indicators for both operations and warehouse processes.
• Utilize personnel management including training and orientation of personnel, and assistance with internal and third-party (customer) systems.
• Fill in for absent or unavailable personnel and take on special projects related to optimizing operations and achieving profitability.
• Assist warehouse workers with duties including operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.
• Assist in yard management as part of daily tasks.

• High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, or equivalent military experience; ability to work across multiple shifts including nights and/or weekends if needed.
• Customer service skills.
• Ability to process information with high levels of accuracy.
• Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situational level.
• Ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
• Effective communication skills.
• Ability to influence.

• Bachelor’s in Business Administration, Transportation/Logistics, Supply Chain, or related field and 1-2 years of experience in transportation/logistics, business administration, account management, or equivalent military experience.
• Experience in distribution.
• Experience in warehouse operations.
• Experience training others.
• Ability to fulfill physical requirements (lift/move appliances up to 100 pounds).

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for an annual bonus and incentives based…