Senior Manager - Transformation.Bayobab Job Roodepoort area,South Africa,Management

Mission:

The Senior Manager – Transformation leads Bayobab’s transformation programmes under the Digital Infrastructure pillar, operating as the primary driver of Bayobab-wide transformation programs.

The SM Transformation is a key function to enable transformation of Bayobab in the areas of workflows, journeys, OLAs and tracking initially, with key focus on company-wide transformations in the long run. This includes assessments of the existing workflows, design of new workflows, implementation of enhancements and enablement of ongoing tracking and escalations.

This is a business function working closely with the business users, support functions, and CIO organisation for technical delivery.

Key Performance Areas:

Transformation Programme Management and Accountability:
Accountable for company-wide transformation programme management

Assess business transformation needs with executive stakeholders

Design implementation programmes

Align wide variety of stakeholders and drive completion through indirect management

Proactively communicate with executive stakeholders to ensure transformation velocity is upheld

Balance between quick wins to create immediate value and long term strategic transformations

Own the transformation pipeline, journey and implementation programme

Business Transformation:
Drive business transformation; improvements in the Efficiency & Effectiveness of the business

Drive Business Efficiency through BPE, Business Process Engineering:
Define, Measure, Analyze, then Improve and Control or Design and Verify Business processes.

Documentation of existing processes, process improvement design

Enable the organization to deliver against its strategic objectives through the identification of performance gaps and closing them through BPE

Own the Business Change Management process for the company

Business Readiness & Digital Enablement

Readiness – ensure the organization is ready for the new process, metric or program implementation. Build training materials with the support of marketing

Run readiness session

Digital Enablement. Translate business requirements into requirements and specs for tools and systems. Working closely with the CIO team, ensure the changes are implemented.

Supervisory / Leadership / Managerial Complexity:

Manage direct and dotted line reports

Drive execution with executives and senior management through indirect leadership

Provide leadership for the company for all workflows, reporting, process, quality management, and project management resources.

High level of creativity, innovation and multi-tasking.

Communicate actively and effectively, resolving any potential conflicts that may arise

Working with 3rd party vendors and consulting experts

Strong business acumen as well as technical skills

Role Dependencies
Resources and skill set availability

Job Requirements:

Education:
Minimum 4-year Academic Degree (Business Management or other relevant field)

Postgraduate qualification MBA/Masters (Economics, Business Management, Data Science) preferred

Experience:

Minimum 10 years in relevant corporate &/or professional operational roles (strategy, consulting, transformation, PMO)

Minimum 5 years management tracked record in telecommunications, digital or related industries

A proven portfolio of past projects (cross-functional transformation, process improvement, , reporting and dashboards, and operational frameworks) is a must

Proven-track records in strategic (re-) engineering, programme/project management

Competencies:

Big picture" vision / strategic thinking

Ability to translate Strategy to Execution

Executive engagement

Strong strategic and analytical skills

Operational excellence expertise

Business transformation expertise

Ability to deliver complex strategic programs/projects on time, while respecting budget constraints

Ability to provide direction to multiple business units and stakeholders in the organization

A working knowledge of strategic and business practices and dynamics of digital ecosystems

Ability to map new ideas into Strategic Planning & operational procedure

Ability to identify key issues in a situation and to think creatively and strategically in facing internal challenges

Effective leadership with strong people management skills across geographies (ability to coach, mentor and motivate)

Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines and third parties in a multicultural environment

Strong "can-do "attitude combined with an ability to articulate the strategic implications of key decisions

Business Acumen – a deep understanding of the business as a whole

Excellent communication and presentation skills (ability to translate strategy into tangible outputs, and inspire others)

Excellent Interpersonal skills


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