People Operations Assistant

About Umpqua Health

At Umpqua Health, we're more than just a healthcare organization; we're a community‑driven Coordinated Care Organization (CCO) committed to improving the health and well‑being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare.

Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high‑quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health.

The People Operations Assistant is responsible for providing company‑wide employee support and organizational oversight across a variety of HR and People Operations programs. In this role, the assistant manages employee files, reporting, and data analysis; maintains calendars; coordinates committee meetings; and prepares meeting minutes. The position also supports HR workflow coordination and tracks People Operations initiatives and responsibilities, helping to build a strong operational foundation for the organization.

• Provide professional and responsive customer service to employees, applicants, and external stakeholders by answering questions, resolving issues, and directing inquiries appropriately.
• Serve as a point of contact for general HR inquiries, including answering and directing phone calls, responding to emails, and assisting walk‑in visitors as applicable.
• Manage incoming and outgoing mail and correspondence, including distribution of HR‑related documents and maintaining organized records.
• Maintain accurate and confidential electronic Human Resources files, including personnel records, correspondence, reports, compliance documentation, and related materials.
• Prepare and process internal HR action forms (e.g., status changes) and ensure all updates are completed accurately and in a timely manner.
• Coordinate and schedule internal and external meetings and interviews, including calendar management, logistics, catering arrangements, and serving as the primary point of contact when assigned.
• Attend meetings as required; prepare and distribute agendas; record and distribute meeting minutes; track action items; and follow through to ensure timely completion.
• Assist in the development and maintenance of committee charters and provide administrative support to ensure meetings operate efficiently and effectively.
• Support the coordination and management of HR and People Operations workflows and processes to ensure consistency, accuracy, and accountability.
• Manage the HR inbox by responding to, delegating, and tracking inquiries to ensure timely resolution.
• Process HRIS updates, required documentation, and requisitions, including oversight of electronic records and transfer of new hire information between recruitment of HRIS systems and shared drives.
• Generate and distribute HR reports, including attendance, new hire, compliance, exclusion, and turnover reports, as well as ad‑hoc reports as requested.
• Maintain HR tracking logs, spreadsheets, and compliance records, including required governmental reporting such as Annual EEOC filings.
• Assist with the administration of HR systems, including HRIS systems, ensuring forms, workflows, and documentation remain current.
• Support pre‑employment screening processes, onboarding, and employee separation procedures, including documentation, scheduling, communications, and coordination with internal departments (e.g., IT).

• Working with a variety of personalities, maintaining a consistent and fair communication style.
• Satisfying the needs of a fast‑paced and challenging company.

• High school diploma or equivalent required.
• Monday‑Frida…