911 Dispatcher

Douglas County Sheriff's Office Communications Officer

Douglas County Sheriff's Office is creating a hiring list for a full-time Communications Officer. This position includes an excellent full‑family benefit package, OPSRP/PERS retirement and availability of deferred compensation retirement savings.

Onsite (Courthouse complex) childcare is available at a discounted employee rate through Roseburg Professional Childcare (Fowler St. location only). Availability is subject to center waitlist.

The Douglas County Sheriff’s Office Communications Division dispatches for 8 law agencies and approximately 26 fire/medical agencies within Douglas County. Douglas County is 5,134 square miles. The full‑time resident population in the County is 113,748. Douglas County Communications answers roughly 231,668 calls a year, of which approximately 53,768 are 9-1-1.

An employee in this position is responsible for performing quick, efficient, and accurate dispatching of calls and messages with public safety units and personnel in the field. This position works a rotating shift schedule and is eligible for membership with the Douglas County Law Enforcement Association bargaining unit. This position receives emergency and non‑emergency calls from the public and relays information to the proper Public Safety Agency.

Provides communications and resource information to the field units of Police, Fire, Ambulance and others.

• Receives calls and dispatches Police, Fire and Ambulances within a central communication center; answers 9-1-1 and non‑emergency lines, assists callers with medical aid instructions as necessary
• Checks records, warrants and information updates
• Creates and retrieves computer entries
• Answers emergency and non‑emergency questions, routes callers to proper resource
• Performs emergency and non‑emergency radio communications to field units

Applicant must meet the following qualifications:

• Two years of work‑related support experience of a progressively responsible nature (examples may include, but are not limited to, prior experience in communications/dispatch, law enforcement, medical, law office, or clerical) or satisfactory equivalent combination of education, experience and training.
• Within one year of employment, must receive tele‑communicator and emergency medical dispatch certifications.
• Requires a minimum typing speed of 35 words per minute.
• Excellent verbal, written and interpersonal communication skills and be able to simultaneously perform multiple tasks of listening, talking and entering information.

Preference will be given to applicants with dispatch or communications experience.

For questions regarding this position, contact Angie Stoffal rthur or ph: .

Douglas County is an Equal Employment Opportunity Employer.

Douglas County Statement on Equal Employment Opportunity.