Public Benefits Specialist – Spanish​/English, Ukrainian​/English, Korean​/English, and ASL​/Sign L

Initial Posting Date: 07/29/2026 Final date to receive applications: 08/12/2026 Agency:
Department of Human Services Salary Range:
Position Type:
Employee

Position Title:

Public Benefits Specialist
- Spanish/English, Ukrainian/English, Korean/English, and ASL/Sign Language
- Bilingual Preferred Not Required

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer.

We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Are you fluent in English and at least one of the following:
Spanish, Ukrainian, Korean, or American Sign Language (ASL)? Our diverse communities benefit from bilingual support. Bilingual Preferred:
You do not need to be bilingual to apply for or be considered for this position. However, preference will be given to candidates who are bilingual in Spanish/English, Ukrainian/English, Korean/English, and ASL/Sign Language. We serve diverse communities and recognize the importance of serving people in their preferred language. If you are bilingual, you will receive 5% bilingual differential pay upon passing test(s) evaluating your proficiency.

Opportunity awaits! Would you like to make a meaningful impact on Oregonians seeking support and resources? Do you enjoy collaborating with a diverse team in service of children, families, and communities? Step into a role where your work helps Oregonians overcome poverty by connecting them to vital services that promote equity and well-being.

• Interview and assist applicants in-person and by phone for benefit programs including, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Long Term Care (LTC) services, and Medicaid (Oregon Health Plan).
• Complete accurate and timely eligibility determinations, redeterminations, and reviews.
• Communicate eligibility decisions clearly to applicants.
• Provide person-centered, trauma-informed services to identify and address customer needs.
• Participate in professional development and ongoing cultural awareness training.

• One (1) year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
• Two (2) years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An associate degree in a Behavioral Science, Social Science or a closely related field AND six (6) months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An equivalent combination of education, training, and experience relative to the class concept.

• Experience providing services with respect and compassion for community members who have historically been marginalized, underserved, in crisis, or disadvantaged.
• Experience conducting work that requires attention to detail, particularly with data entry and reviewing financial or technical documents.
• Experience with technical skills that include basic computer knowledge, Microsoft Office software and learning new web-based platforms.
• Experience recognizing symptoms and behaviors that originate from adapting to trauma and using trauma informed de-escalation tactics to minimize re-traumatization.
• While not required, preference will be given—in the following order—to candidates who are bilingual in English and one of the following languages:
  Spanish, Ukrainian, Korean, or American Sign Language (ASL).

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
• Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship.
• Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
• ODHS will use E-Verify to confirm that you are authorized to work in the United States.

The work schedule is 8 a.m.

- 5 p.m., Monday
- Friday on-site and in-person each workday at the Roseburg ODHS branch office. You will have contact with the public, including with Oregonians experiencing emotional and financial stress. You will serve a diverse range of customers with compassion and professionalism through a trauma informed lens. Your role may require sitting at a computer or telephone for prolonged periods of the workday.

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary…