Sales Advocate - MD

Job Details –

Location:

MD 586 ROSEDALE – Rosedale, MD 21237. Position:
Full Time. Salary Range: $16.00 – $17.00 Base + Commission/month.

Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking a Wireless Consultant to provide excellent customer service, drive sales, and support store operations.

• Customer service, greeting in a friendly & timely manner, creating a positive work environment
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates
• Proficiency in administrative and operational tasks – filing paperwork and forms, communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
• Desire to be a part of the game-changing Cricket store team
• Competitive drive and confidence to succeed in a fast-paced sales environment
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
• Effective at balancing customer experience and performance goals
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations

• High school diploma/GED, or equivalent experience
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
• Management experience is not required, but preferred for moving further into store management/ownership
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling