Patron Services Assistant

Do you like working with people? The Roselle Public Library District is seeking an energetic Patron Services Assistant to work the front desk at the Library.

This position will involve:

• Working directly with the public as a first point of contact;
• Handling cash and credit card transactions;
• Communicating with patrons in-person, over phone and email;
• Registering new library card accounts;
• Utilizing Sirsi Dynix Workflows circulation software for checking items in and out;
• A varied schedule including daytime, evening, and weekend hours;
• Must be able to bend, push, and lift materials to perform job duties.

Qualifications include:

• High school diploma or equivalent required, LTA or other relevant Associate’s degree preferred;
• Ability to speak multiple languages a plus, particularly Polish and Spanish;

Minimum one year of paid or volunteer library experience, including patron services and other public services experience, and familiarity with integrated library system processes, or two years of relevant experience in a public contact or customer services position.

This position is eligible for IMRF retirement benefits, pro-rated holiday pay, and after a short waiting period sick and vacation benefits.

Please submit a completed application (available on our website or at the front desk), resume, and the names and contact information of (3) three professional references to:

Application Contact

Karen Delgadillo, Business Office Manager

Roselle Public Library District
40 S. Park Street
Roselle, IL 60172

Roselle Public Library District, DuPage County

A varied schedule including daytime, evening, and weekend hours.

$15.53 - $18.31 per hour depending on qualifications and in accordance with internal equity.