Customer Experience Specialist
Job in
Roselle, DuPage County, Illinois, 60172, USA
Listed on 2026-08-16
Listing for:
Signode Brasileira Ltda
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Signode is seeking a Customer Service Specialist in Roselle, IL to manage the customer experience by processing and entering data accurately, and to maintain strong relationships with customers, sales, and field service teams. This full-time role emphasizes quality and timely responses.
Responsibilities include responding to tickets via phone and Teams, collaborating with departments, and handling billing inquiries within the ERP system to support on-time delivery and customer satisfaction.
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