Quality Control Lead

Job Title: Quality Control Lead

Classification: Hourly

Reports To: Pilot Production and Process Development Lead

Department: Quality

Under the direction of the Pilot Production and Process Development Lead this role oversees packaging operations along with hourly and temporary employees to ensure the production of the highest quality products at the lowest possible cost, while meeting company standards for quality and performance. Adheres to customer specifications and delivery requirements, while working in accordance with Pregis policies and procedures

To ensure constant quality monitoring during production. Responsible for maintaining continuous product quality during production and guide workflow by monitoring packaging work force’s quality inspections and packaging process. Performs quality inspections at regularly prescribed intervals and documents accordingly across multiple production lines. Helps employees in the department perform their duties correctly. Helps team operate at or above designated run speeds.

• Perform and document hourly inspections and run profile, retain samples per Standard Operating Procedure (SOP)
• Create/document Standard Operating Procedures (SOP’s)
• Monitor production, including packaging, for defects and inaccuracies per quality standards; correct and report any non-conformities and initiate hold procedure when needed
• Train Packers on Quality Control/Assurance Control(QC) SOP; regularly conduct audits to ensure quality inspections are being performed
• Work with Operations to resolve issues per QC SOP’s
• Communicate effectively with upcoming shift to ensure smooth handoff; keep open dialogue with staff to minimize delays
• Help to identify raw material defects, captures relevant information (lot codes, samples, etc.) and forward to X
• Conduct Investigations and Root Cause analysis

• 3-6 years Quality Control experience preferred
• Strong written and verbal communication skills
• Ability to take coaching well and communicate respectfully with others
• Promote a positive teamwork culture
• Ability to effectively and respectfully communicate with team and during shift transition
• Knowledgeable of safety requirements and guidelines in manufacturing/warehouse environment
• Ability to work in a fast‑paced environment, follow standardized work instructions and adhere to safe work practices in a continuous improvement culture
• ISO 9001/BRC Experience highly Preferred
• MS Office Experience Required

Auditing Experience Required

• Exposure to moving equipment
• Humidity may exceed 80%
• Personal Protective Equipment required

• Frequent lifting, pushing, pulling (up to 50 lbs.)
• Occasional typing/keyboarding

• Full time

• BS in Science strongly preferred

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis.

We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.