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Lead Customer Service Advisor
Job in
Roselle, Union County, New Jersey, 07203, USA
Listed on 2026-06-17
Listing for:
Pep Boys
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Perform all Customer Service Advisor duties at an advanced level;
Serve as a subject matter expert on products, services, systems, and shop procedures;
Act as a key holder for opening and closing the store and completing operational procedures;
Serve as the primary on-site leader when the Service Center Manager is not present;
Mentor, train, and onboard Customer Service Advisors to support team performance
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