Training Specialist

Bachelor's Degree in Education, instructional design, business, or an equivalent combination of education, training, and experience. Typically possesses four or more years of experience developing and/or delivering training. Demonstrated ability to communicate both technical and non-technical material in a readily understandable manner.

A high school diploma or equivalent is also acceptable.

Under general supervision of the Training Manager, the role involves:

• Participating in the development, implementation, documentation, and evaluation of training programs.
• Serving as a training instructor and providing orientation for supervisory, administrative, professional, direct care, and support staff.
• Preparing instructional materials and performing all other duties related to the training department.
• Managing Learning Management Systems (LMS) including uploading, assigning, labeling, and tracking web-based trainings in Success Factors.
• Managing LMS user accounts, roles, and access permissions.
• Providing LMS support to end users and trainers, including troubleshooting.
• Tracking and reporting learner progress, course completions, and assessment results.
• Gathering feedback from participants and trainers to improve training.
• Keeping training materials, participant records, and compliance reports up to date.
• Performing other duties as assigned within the scope of this position.

• Five or more years of proven experience in business operations, training, organizational readiness, and/or ERP or other business transformation experience.
• Experience building schedules, coordinating end-user and/or Facilitator training schedules, and managing related metrics.
• Two or more years leading and/or supporting training or related functions, which may include implementing technical training initiatives, training development, instructional design, training delivery, training scheduling, and/or learning technologies and models such as ADDIE, Kirkpatrick, Enable Now, etc.
• Knowledge of tools such as MS Project or similar scheduling tools, SAP and/or S4
  
  HANA functionalities, modules, and integration points.
• Experience supporting a training, organizational readiness, and/or business readiness function for an enterprise-wide level program/project.
• Two or more years of experience leading or supporting cross-functional/cross-organizational teams to achieve organizational goals and objectives.
• Three or more years of experience effectively interfacing, collaborating, and partnering with stakeholders, senior management, and team members to drive solutions and obtain buy-in.

• Bachelor’s degree in business, education, Human Resources, project management, instructional design, or other applicable field.
• Understanding of ERP systems, implementation processes, and training best practices.
• Knowledge or experience working in Transmission and Distribution (T&D).