Sr​/Deposit Operations Specialist

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism.

Together we can make a difference in the financial future of our communities.

• Reviews in clearing, large dollar, and two signature required items (checks/ debits) to ensure proper signature, date, endorsements, etc.
• Prepares possible returns list for those items that do not meet the standard pay file guidelines.
• Maintains customers’ change of address.
• Processes Returned Deposited Items.
• Processes Mobile and ATM Deposits, Bank by Mail, Pouch Activity for the Hong Kong Branch or Representative Office.
• Processes and/or communicates to FIS branch/department decisions for Nonpost Exception Items, Stop Payment Suspect items, and NSF/Overdraft processing.
• Validates Incoming EARNS notifications against accounts.
• Processes Check Adjustments.
• Processes Incoming and Outgoing Foreign and Canadian Collections.
• Processes and distributes Returned and Hold Mail.
• Reviews Business Mobile Deposits and Remote Deposit Capture.

• High school graduate. Some college preferred, but not mandatory.

• Previous experience working in a banking and/or financial services environment or any other setting where balancing and reconciliation activity is key. Preferred but not mandatory, at least 1 year of back‑office deposit operations experience.

• Good math skills. Ability to recognize irregular or suspicious transactions when filling pay checks, knowledge of check returns and adjustments. Ability to work under pressure and demonstrate customer service skills. PC literate and 10 key by touch. Ability to work variable hours or overtime, which may be adjusted as required depending on business needs.

• Deposit Operations Specialist: $23.46 – $25.96 / hour
• Sr. Deposit Operations Specialist: $25.96 – $30.87 / hour
• Pay determined based on job‑related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.
• Cathay Bank offers its full-time employees a competitive benefits package which includes medical insurance, dental insurance, vision insurance, life insurance, long‑term disability insurance, flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank is an Equal Opportunity and Aff...itional Action and affirmative action employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.