Community Service Officer - Part-Time

Public Safety Department Position

This recruitment is to fill multiple part-time vacancies in the Public Safety Department and to establish an eligibility list to be used for future vacancies. The examination process will consist of a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire; therefore, it is to your advantage to provide as much detailed and relevant work experience.

A resume will not be accepted or reviewed in lieu of the application materials. Please note that only applicants who are deemed most qualified will be invited to participate further in the selection process. Recruitment schedule Final date to receive applications:
Thursday, September 10th, or the first 30 qualified applicants whichever occurs first. All dates are subject to change at the discretion of Human Resources and may close at any time with or without prior notice.

Work schedule:

The position works a variable work schedule with an average of 8 to 24 hours per week, limited to 1,000 hours per fiscal year and is "at-will". Candidates must be available to work all assigned shifts, including evenings, weekends, split shifts, and holidays.

Summary:

Under general supervision, performs a variety of duties in a non-sworn capacity in support of the Public Safety Department's operations, services, and functions, including but not limited to the areas of patrol, traffic control, parking enforcement, animal control, community policing; performs other related duties as required.

Essential functions:

As defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job announcement does not constitute an employment agreement and is subject to change at any time by the employer.

Essential duties and responsibilities may include, but are not limited to, the following:

• Responds to non-emergency calls for service on civil and criminal misdemeanor incidents within scope of authority; writes reports on non-suspect involved incidents according to City policy and procedures.
• Patrols the City to check for general security of property and citizens; identifies and reports suspicious activities; reports municipal code violations; reports hazards and dangerous activities that might affect the safety and general welfare of residents.
• Processes and investigates complaints from citizens; interviews complainants and witnesses; follows established procedures to document findings and generate incident reports.
• Assists law enforcement officers and City Code Enforcement Officers as requested; assists with traffic control, parking enforcement, and school crossing guard duties.
• Handle all animal related calls and animal license canvassing.
• Issues parking citations for violations of vehicle code and municipal code; requests towing services as needed; reports unsafe acts, conditions, accidents, and injuries.
• Interprets and explains City codes, policies, and procedures to property owners and the general public; provides information and recommendations within scope of authority.
• Coordinates efforts with other City Departments and regional agencies, as needed.
• Supports the relationship between the City of Rosemead and the constituent population by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains absolute confidentiality of work-related issues, client records, and City information; performs other duties as re

Education, Training, and Experience Guidelines:
High School Diploma or GED equivalent and one year of customer service and/or public contact experience is required. Local government experience is desirable. Knowledge of:

• City policies and procedures.
• Applicable Federal, State, and City codes, laws, statutes, and ordinances.
• Public relations techniques used in public safety support activities.
• Occupational hazards and safety precautions.
• Geography, roads, and landmarks of City and surrounding areas.
• Principles of record keeping and records management.

Skill in:

• Interpreting and applying statutes, rules, ordinances, codes and regulations.
• Making independent decisions while working in the field, analyzing situations accurately, and following established procedures.
• Dealing tactfully and courteously with the public and handling stressful situations and angry people.
• Establishing and maintaining effective working relationships with co-workers and the general public.
• Operating a personal computer utilizing a variety of standard and specialized software.
• Communicating effectively verbally and in writing.

License and Certification Requirements:
Must possess a valid Class C California State Driver's License and have a satisfactory…