More jobs:
End User Computing; EUC Quality Engineer
Job in
Rosemead, Los Angeles County, California, 91770, USA
Listed on 2026-02-01
Listing for:
Pacer Group
Full Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
Cloud Computing, IT Support
Job Description & How to Apply Below
Lead the quality, reliability, and digital experience of enterprise end-user technology platforms, including Windows/macOS devices, iOS/iPadOS, and Microsoft 365 collaboration services.
Note:
Please consider applying only if you are local to Rosemead, CA. No Relocation.
- Own end-to-end service quality, performance, and user experience for EUC platforms
- Drive reliability and usability across Windows, macOS, iOS/iPadOS, and Microsoft 365 (Teams, Outlook, SharePoint, One Drive, Exchange Online)
- Integrate and optimize endpoint management (Intune, JAMF) and security/identity tools (Entra , Defender for Endpoint, Conditional Access, Purview)
- Embed monitoring, telemetry, automation, and DEX analytics to proactively identify issues and reduce defects
- Experience in IT Operations within managed services environments
- Strong EUC engineering knowledge and platform architecture understanding
- Hands-on expertise with Intune, JAMF, Microsoft 365, and endpoint security
- Ability to analyze quality metrics, incident trends, and user experience data
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