AVP, Applications Manager

Posted Monday, February 2, 2026 at 8:00 AM

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism.

Together we can make a difference in the financial future of our communities.

Applications Support Team

• Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
• Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.
• Cultivate and disseminate knowledge of application-usage best practices.
• Research and make recommendations on software products and services in support of procurement and development efforts.
• Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Design, develop, and install application enhancements and upgrades.
• Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.
• Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas and make appropriate recommendations.
• Negotiate contracts with software and service providers.
• Liaise with the company’s software suppliers for prompt rectification of any problems or emergencies.
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
• Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
• Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.
• Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.
• Direct the application team in support of business operations.
• Manage and provide guidance to the Applications Support Team, including writing annual performance evaluations and providing balanced feedback.

Education:

• Four-year university degree or college diploma in the field of computer science.

Experience:

• Minimum 5 years of direct experience managing applications and/or systems management.
• Minimum 3 years of experience managing a team.
• Experience in overseeing the direction, development, and implementation of software solutions.
• Hands-on experience with automated software management tools.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Experience with core banking software applications, including FIS, Fiserv, Finastra, Temenos, Jack Henry, etc.
• Working knowledge of network and PC operating systems
• Working knowledge of current network hardware, protocols, and standards
• Knowledge of applicable data privacy practices and laws.

Skills/Ability:

• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Strong customer-service orientation.
• Good project management skills and/or substantial exposure to project-based work structures.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to conduct research into application issues and products.
• Highly self-motivated and directed.
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a…