Property Manager, Multifamily; Multi-Site

Job Title

Property Manager, Multifamily (Multi-Site)

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Job Description Summary

Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property.

Job Description

ESSENTIAL

JOB DUTIES:

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.

• Track and evaluate advertising, and all client traffic.

• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.

• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.

• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.

• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.

• Maintain residents' files in accordance with company's standards.

• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.

• Manage and maintain all aspects of overall community budget and finances.

• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills

• Computer literate, including Microsoft Office Suite and internet navigation skills

• General office, bookkeeping and sales skills and excellent oral and written communication skills

• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.

• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.

• Work with leasing staff to ensure that leasing/marketing goals are being met.

• Be able to manage a team

• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor's Degree preferred.

• Real Estate License preferred.

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience

• 3+ years of Management experience

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire

• 40 Hours Sick Time annually; prorated upon hire

• 2 Volunteer Days annually to give back to causes important to you and your community

• 12+ Company Holidays annually

• Paid Parental Leave to support you and your family

• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing

• Company Discounts Program offering savings with many major retailers and service providers

• Personal & Professional Development Resources, including access to Linked In Learning, for continued learning and growth

• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers,…