Business Development Sales Manager

Description

Two Hilton branded hotels (Double Tree & Embassy Suites) located in the heart of all that Rosemont has to offer with a convenient location to O’Hare Airport and walking distance of the Parkway Bank Park Dining & Entertainment District, Fashion Outlets Mall, Rosemont Theater, and Impact Field. Hilton was rated #1 on the 100 Best Companies to Work for in the U.S. Join a team focused sales environment where you will work with a seasoned team with opportunity for advancement.

The Business Development Sales Manager is responsible for proactively developing and growing key transient business segments for Embassy Suites O’Hare – Rosemont and Double Tree O’Hare – Rosemont.

Primary market responsibilities include Airline Sales & Management, Business Travel/Corporate Negotiated Accounts, and Tour & Travel group opportunities The position is designed to be externally focused, with an emphasis on new account development, client relationships, outside sales activity, RFP and contract negotiations, and increasing profitable room-night production across both hotels.

• Serve as the primary commercial sales contact for assigned airline accounts.
• Solicit new airline crew opportunities and maintain relationships with existing airline clients.
• Manage airline RFPs, renewals and contract negotiations.
• Prepare airline bid recommendations for required leadership approval.
• Partner with Revenue Management on displacement analysis, rate floors, inventory strategy and profitability before bids are finalized.
• Monitor account production, room-night volume, ADR and contract performance.
• Conduct regular business reviews with key airline accounts.
• Coordinate with hotel Operations regarding service expectations and recurring client concerns while maintaining ownership of the commercial relationship.

• Manage existing local preferred and corporate negotiated accounts for both hotels.
• Respond to Corporate Negotiated solicitations and RFP opportunities, including Hilton solicitation platforms.
• Develop new local corporate accounts through targeted prospecting and outside sales activity.
• Identify local businesses and demand generators with room-night potential for the Rosemont/O’Hare market.
• Conduct sales appointments, client presentations and hotel site inspections.
• Review account production and identify opportunities to increase room nights, ADR and hotel share.
• Work with Revenue Management to establish appropriate negotiated rates and account strategies.
• Maintain regular client contact and proactively solicit annual renewals.
• Identify opportunities to convert appropriate retail or higher-cost channel business into direct negotiated production.

• Maintain an active targeted prospect list for assigned market segments.
• Spend a meaningful portion of the workweek conducting outside sales activity, client appointments and relationship development.
• Identify new demand generators throughout the O’Hare/Rosemont and surrounding markets.
• Develop leads through local business relationships, industry contacts, hotel production trends and existing account referrals.
• Maintain a measurable sales pipeline and document progress toward conversion.
• Participate in sales blitzes, networking events and client engagement opportunities when appropriate.
• Coordinate with the Director of Sales & Marketing on priority need periods and targeted business-development initiatives.

• Assume primary responsibility for Tour & Travel business across both Rosemont hotels.
• Manage existing tour operator and travel accounts.
• Solicit new tour operators, receptive operators and travel partners with potential for the Rosemont/O’Hare market during low and mid seasons.
• Negotiate…