Sales Support

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FULL-TIME Clerical Rosemont, IL, US

30+ days ago Requisition

Salary Range: $24.00 To $32.00 Hourly

XA Solutions delivers growth through a blend of technical expertise, personalized service, and modern infrastructure — designed to simplify operations and accelerate your success.

In 2025, we brought together two trusted names in the CASE industry
- Brandt Technologies and JNS Smith Chem - under a new banner: XA Solutions. Backed by the Xenon arc Growth Engine, XA Solutions combines deep technical expertise with the reach, service, and insight today’s producers and customers demand, especially for complex, underserved segments.

With a scalable, digitally enabled model, XA Solutions is redefining how value is created in the CASE and related industries. Our teams bring technical expertise, innovative digital tools, and a customer-focused approach to drive exceptional results. We don’t just distribute products—we create solutions that strengthen client‑customer relationships and build lasting success.

We are seeking a highly motivated and detail-oriented Sales Support Specialist to join our dynamic sales team. In this role, you will be responsible for supporting our group of Technical Sales Representatives and Supply Partners. The Sales Support Specialist role will consist of CRM data management, including quoting, pipeline management, and opportunity tracking. The ideal candidate will be proactive, organized, and possess a strong understanding of the CASE Market and sales processes.

Non
- Exempt

Director of Sales

• Provide CRM administration support to sales team and commercial leaders.
• Assist in recording of customer interactions, progress, and follow-ups in CRM to ensure accurate data.
• Maintain an up-to-date sales pipeline in CRM in coordination with the sales team.
• Prepare performance reports for Commercial Leaders.
• Analyze sales data to identify trends & opportunities for improvement and sales growth.
• Serve as point of contact for supply partners, providing timely responses to inquiries and updates.
• Build and maintain strong relationships with existing suppliers to ensure supplier satisfaction and exceptional supplier experience.
• Communicate effectively with suppliers to understand their needs and recommend appropriate solutions.
• Coordinate and manage supplier monthly and quarterly reporting requirements.
• Work with sales team on opportunity and pipeline data within CRM including managing and providing input on CRM dashboards.
• Process sample requests, track follow up and assist in the full scope of project inception to commercial success.
• Assist the sales team in managing leads, technical document requests, and providing administrative support.
• Collaborate with sales team and other client regulatory departments to ensure seamless technical documentation fulfillment and timely delivery.

• Bachelor’s degree in Business, Sales, Marketing, or related field (preferred).
• Proven experience in an inside sales or sales support role, preferably with D365 CRM experience.
• Strong organizational skills, with the ability to manage multiple tasks and priorities.
• Experience with process optimization and workflow management.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong problem-solving skills and attention to detail.
• Ability to work effectively both independently and as part of a team.

• Full-time, permanent
• Report to office in Rosemont, IL 4 days a week (remote on…