Lead Customer Service Representative
Listed on 2026-09-04
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
We are seeking a Lead Customer Service Representative to join our team. In this role, you will be the front-line of our company, providing high-quality customer service and leading our sales staff. You will be responsible for maintaining store appearance, introducing additional buying opportunities to customers, and ensuring a positive customer experience. We value forward-thinking and the ability to coach a team on best selling practices.
Knowledge of automotive parts is helpful but not required. If you are enthusiastic, friendly, energetic, and have a genuine desire to provide outstanding service, we would love to hear from you.
- Front counter staffing while delivering high level of customer service
- System entry of customer data, part sale data and warranty information
- Maintaining store appearance and introducing additional buying opportunities to customers
- Coaching team on selling practices and customer service
- Performing opening and closing duties
- Providing support and leadership to sales staff
- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written English language
- Bilingual is preferred, but not required
- Solid communication and interpersonal skills
- Ability to read, write and effectively communicate with customers, peers and management
- Ability to multi-task, be attentive to customers and remain flexible to the needs of the business
- Physical demands:
This position involves constant moving, talking, hearing, reaching, grabbing and standing throughout the day
- This position pays $20.00- $21.00 / hour with added bonus program earnings
- Full-time hours - including weekends
- Competitive wages
- Medical, Dental & Vision coverage
- Supplemental Insurance Options
- 401k with 4% company contribution after one year
- 6 paid vacation days
- 6 days paid time off (accrued)
- Employee discounts, monthly lunches, events
For other open jobs at U Pull R Parts, visit
* Show Up
* Step Up
* Get it Done
* Do the Right Thing
* Go Home Happy *
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).